Contact Us

Place An Advert

You can place a vehicle ad online by visiting our Vehicle Advert Page.

Customer Services

Please read our frequently asked questions before contacting our customer services department. For advice about van fraud, visit our Safety and Security Centre.

Contact customer services for:

  • General and technical enquiries
  • Rebooking or amending your advertisement
  • Telesafe enquiries
  • Any issues or problems with your advert

Email or call 0345 111 0003.

Lines are open between:

  • 9am to 6pm Monday to Friday
  • 9am to 5pm Saturday
  • 10am to 4pm Sunday

When querying an advert, please include your advert reference number, vehicle registration or postcode.

Calls are charged at a local rate. Mobile phone charges may vary - check with your provider.

Frequently Asked Questions

For a list of the most common queries, visit our FAQ Homepage.

Vehicle Check Customer Services

Please email

Feedback Form

To send us comments, suggestions or problems please email

Charity Support

Please contact Lynne Black at or 0208 544 7000.


For Dealer Edit enquiries, please contact Customer Services on 0345 111 0003.


Contact us for details on display advertising, email sponsorship or off-site links to your business.

Display Advertising Enquiries call: 0330 303 9002

Editorial Team

If you have any editorial ideas or feedback, email or call 0208 544 7000.

We are available during office hours only - weekdays from 9am to 5.30pm.

Any enquiry or complaint regarding technical problems, Telesafe, or the removal and amendment of adverts, should be forwarded to Customer Services on 0345 111 0003. Please do not contact the editorial team with marketing or advertising enquiries.


For information about job opportunities within Auto Trader Group Limited, visit our Current Vacancies page.


For marketing opportunities or to request a press pack, please contact Jonathan Williams on 0208 544 7000 or at

PR Enquiries

For Consumer PR enquiries please email, and for Trade PR enquiries please email